Owner Frequently Asked Questions

  • Q: How much do you charge for your service?

    A: Pricing can be the most important consideration when choosing a property management company. At Quality Rental Solutions we believe it is vital to ensure you keep the majority of YOUR money so we keep YOUR business. Our pay structure is simple and as detailed below.

    Rental Income (per rentable unit) Management Fee (charged monthly)
    $1,000 or less Greater than $1,000
    10% Flat $100 fee

    We do charge a ONE-TIME (once annually) placement fee per property that is rented to assist with our marketing costs. This fee is $200 and will never be charged more than ONCE annually no matter how many times a property is rented in one calendar year. Management fees can be REDUCED for investors with 50 plus units.

  • Q: Am I required to make my property available to Section 8?

    A: We never force or require any property owner to use Section 8/Housing Vouchers; instead, we offer this as a possible source of income ONLY if desired and agreed upon by the property owner. We are registered with the Housing Authority in the event you desire the implementation of Housing Vouchers/Section 8.
  • Q: Are you licensed?

    A: Yes! We are a licensed brokerage by the Louisiana Real Estate Commission. We have both a licensed Broker and licensed agent present for any needs that may arise.
  • Q: Can I reach you after hours?

    A: Yes! We believe that YOUR investments are OUR priority; therefore, we will provide all of our owners with multiple avenues to initiate contact whenever desired. In the event of an emergency, we always educate our tenants to consult the proper first responders first then the management company.
  • Q: Can you put the money directly into my account?

    A: Yes! All of our owners have the availability for us to directly deposit their monthly payouts into the account of their choice at NO COST. This is a service we provide to make your life easier.
  • Q: Do I get to see the lease or sign it?

    A: All leases are scanned into our system and saved in paper form in our office. We can produce these documents at a moments notice. You are never required to sign leases since you have granted us the legal authority to execute these agreements on your behalf.
  • Q: Do you sell real estate too?

    A: Our primary focus is with property management in every since of the word. So, if you desire to grow your rental portfolio then we can assist you with the purchase and the sale of properties. We DO NOT focus or involve ourselves in the sale of property for primary residences. We have developed professional relationships with many of the top/most productive realtors in this area that we can refer you to should you desire to sell your property for primary residential purposes.
  • Q: How and when do I get my checks?

    A: You will receive your rental income check via direct deposit by no later than the 10th of every month. It is our intent to have properly close out every owners account at the end of the month so that payouts will be delivered no later than the 10th of the following month.
  • Q: How is rent collection handled?

    A: Knowing that rental collection can be daunting at times, we have made an attempt to create multiple avenues by which payments can be made. We offer the ability to pay in person at our office as well as paying electronically online through our tenant portal. We have also recently introduced PayNearMe which allows tenants to pay at a local retailer such as CVS or Family Dollar once provided the proper property code. In the event payments are not made, we follow through with the legal eviction process swiftly in an effort to retrieve your money as quickly as possible.
  • Q: How long of a lease do you sign?

    A: Most of our leases come with a standard one year agreement, but each lease can be negotiated between the tenant and the owner before execution to ensure all parties are in agreement.
  • Q: How much security deposit do you charge the tenant?

    A: We prefer to set our security deposits at a reasonable rate which is both affordable to our prospective tenants and that covers an owner of any incidentals that may be incurred should a tenant default on our lease agreement. Security deposits can be negotiated between the prospective tenant and the property owner to ensure all parties are in agreement.
  • Q: How soon can you start managing my property?

    A: Today! We can begin managing your properties as quickly as you desire after all parties have agreed and entered into the proper management agreement.
  • Q: What type of properties do you manage?

    A: There is no property too big, too small, too expensive, or to low-priced that we cannot handle. Our staff brings a combined experience of greater than 60 years in property management. Whether you own a multifamily property, single family residence, manufactured home, condominium or commercial property with retail units we CAN manage it.
  • Q: What type of reports do I get and how often?

    A: Each month we provide a detailed report that illustrates the income, expenses and overall performance of each property. All invoices received during that month will accompany the accounting reports to ensure that no fraudulent charges were incurred. Our mission as your property management company is to be TRANSPARENT with your investments, so you can rest assured that every penny of income and expenses will be properly accounted for with us.
  • Q: Who holds the tenant security deposit?

    A: Our standard practice is to place all security deposits in a non-interest bearing account that can either be distributed to the tenant based on completion of the lease agreement or to the owner in the event a tenant has defaulted.

Contact Us

  • Quality Rental Solutions

    • 4427 Youree Dr.
    • Shreveport, LA 71105
  • Phone: 318.510.6114